Without effective communication, all other leadership skills do not matter. Leaders must communicate effectively with employees to ensure work groups remain aligned with corporate and departmental strategies. Too often, leaders have poor listening skills and send unclear messages to their employees. Both parties frequently misunderstand each other and tend to disregard what each is trying to say. Every organization needs to have leaders in place who can effectively use the basic skill of communication.
Researched and developed by Wilson Learning, Leading for Performance: Communicating with Purpose (LFP-CWP) provides the knowledge first-line and mid-level managers need to drive more effective one-to-one business communication with employees and colleagues. During this 1/2 day workshop, participants will focus on the following key learnings:
Sending Clear Messages
Receiving Messages Clearly
Enabling Improved Performance
Leading for Performance: Communicating with Purpose uses the Communication Planner and Job Aid Card so participants can fine-tune and apply new skills and behaviors on the job. Involving management for support and coaching is important for a successful implementation.
In some cases, additional individual coaching may be a useful option.
Understanding Communication — Be able to apply a simple model for effective business communication
Sending Clear Messages — Be able to methodically prepare and deliver messages that will achieve their purpose
Receiving Messages Clearly — Be able to listen more effectively and acknowledge others’ messages
|Session Length:||1/2 Day Programs available|
|Participant Materials:||Participant Guide & job aid card|