Today’s business environment is a challenging place. Organizations are continually driven to develop new market strategies, improve response time, and stave off nontraditional competitors. To stay ahead of the competition, they must address marketplace demands swiftly and execute their new strategy initiatives flawlessly. Implementing new strategies requires change, and change requires people at all levels in the organization to be fully engaged and energized. However, change often results in employees who become frustrated or frozen, losing sight of what they do on a day-to-day basis. In response, the organization quickly becomes reactive rather than proactive, losing the speed and adaptability that won customers in the first place. The organization and its people often need help seeing change in positive, energizing terms.

Program Overview

Researched and developed by Wilson Learning, Leading in Challenging Times™ (LCT) focuses on what happens to human energy during times of change. To capture the discretionary energy of the workforce, leaders must understand how motivation and focus can be lost, and what they and their teams can do to regain effectiveness and commitment. During this 2 day workshop, participants will focus on the following key learnings:

Facing Challenging Times
How to recognize the challenges of the changing environment and the new strategies needed to succeed and how to understand what happens to people’s energy when events disrupt stability.

Discretionary EnergyExploring Discretionary Energy
How to understand how energy disperses during change and the significance of loss versus gain. How to recognize how people experience loss.

Taking Stock
How to learn techniques for managing self-talk and consciously confronting one’s own reactions to change and how to recognize loss in others, and practice skills and processes to support and mentor them through change.

Going Forward
How to understand the mental attitudes people or organizations may have about their change challenges and how to use skills and tools to develop strategies that will help create a sense of potentiality for oneself and others.

Enabling Improved Performance
Leading in Challenging Times™ (LCT) can be enhanced with optional performance application, reinforcement, and support tools. For example, one application exercise ensures that leaders develop skills during the workshop, then fine-tune and apply their newly acquired skills and behaviors back in the organization. Involving executive management and/or developing peer support groups early on, and training them to coach for improved performance, is also important for successful LCT implementation.

Some organizations expand the impact of the program beyond the leaders and influencers by offering the one-day companion program, Working in Challenging Times™, to everyone else.

Program Benefits

Facing Challenging Times
Be able to understand and articulate the link between discretionary energy and the success or failure of your organization’s strategy, especially during times of change.

Exploring Discretionary Energy
Be able to identify the types of loss their employees are experiencing and apply coaching skills to help others begin adapting to change.

Taking Stock
Be able to apply self-management techniques and coaching skills for helping themselves and others take stock of loss experiences so they can move productively through change.

Going Forward
Be able to help others work to overcome the resistance, resentment, demoralization, uncertainty, and stress that change can bring. Be able to lead the change process and implement strategies for moving forward in a context of opportunity and potentiality.

Program Details

Session Length:  2 Day Programs available
Participant Materials:  Participant Guide, job aid card, eLearning follow-up modules

The four module LCT program is typically delivered in a classroom setting but can be delivered in a blended classroom and electronic approach.  NuVue Business Solutions works with your team to identify your business needs to ensure the delivery of the program targets your business challenges and objectives.  Program content can be customized based on your business model.

Contact NuVue Business Solutions at 800-688-8310 or 919-562-5599 to see how we can help develop your Sales Team and produce business results.

Leading in Challenging Times Fact Sheet

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