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Accelerating Leadership Effectiveness with Managing Conflict

Business Challenges Solved with This Course

Resolve Conflict Effectively

Helps participants manage conflict effectively to allow conflict to be an opportunity rather than a crisis.

Change the Game

Helps participants use the right tools an approaches in conflict situations.

Foster a Positive Environment

Participants learn how to take personal responsibility and develop a win-win attitude toward problem solving.

Delivery Options

Face-to-Face Workshops

Virtual Workshops

Managing Conflict

Unresolved conflict in the workplace affects organizational performance, even causing individuals to leave the organization or “stay and leave.” Leaders who cannot manage conflict well not only experience the negative aspects of destructive conflict, they cannot reap the creative benefits of constructive conflict.

What You Can Expect From This Course

Researched and developed by Wilson Learning, Leading for Performance: Managing Conflict (LFP-MC) is based on a collaborative, win–win approach called Changing the Game. The module teaches first-line and mid-level managers indispensable techniques and skills for managing conflict effectively so conflict can be an opportunity rather than a crisis.

During this workshop, participants will focus on the following key learnings:

  • The Challenge of Conflict
  • Resolving Conflict

The Managing Conflict ½ day workshop is part of the Leading for Performance series and can be coupled with other workshops. Managing Conflict features the Managing Conflict Planner and Job Aid Card participants can fine tune newly acquired skills and behaviors upon returning to work.

After the workshop, Our Learning That Never Stops approach ensures skills learned in Managing Conflict will be transferred to day-to-day work practices with our extended learning follow-up for self-paced reinforcement.

Involving management to ensure alignment on an approach to creative conflict management and training them to coach for improved performance is important for successful implementation.

NuVue works with your team to identify your business needs to ensure the delivery of the program targets your business challenges and objectives. Program content can be customized based on your business model.

At the end of the workshop, participants are able to:

  • Understand The Challenge of Conflict — take personal responsibility and develop a win-win attitude toward problem solving
  • Resolve Conflict — Describe different reaction styles and how they affect the outcome of the conflict. Be able to use proven tools and approaches to “change the game” in conflict situations

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