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Accelerating Salesforce Effectiveness with The Versatile Salespersons.

Business Challenges Solved with This Course

Communicate More Effectively

Understand your social style and the style of your customers to achieve better outcomes.

Demonstrate Versatility

Helps salespeople define the importance of Versatility and the benefits it can have on the sales outcome.

Create a Comfortable Environment

Salespeople learn how to make their customers feel comfortable to talk about real business issues.

Delivery Options

Face-to-Face Workshops

Virtual Workshops

Versatile Salesperson

Even the most unique, innovative products and services have limited appeal on their own. To respond to customers’ business needs, interests, and priorities better than the competition, salespeople need to add value. This process begins with being able to quickly strike a chord with customers—to make them feel comfortable talking about real business issues. In other words, sales success is as much about the “how” of sales as it is about the “what” of sales. Simply put, today’s no-nonsense environment takes an agile salesperson with exceptional interpersonal versatility.

What You Can Expect From This Course

Researched and developed by Wilson Learning, The Versatile Salesperson (VSP) is built around the four-quadrant Social Styles matrix. Participants are profiled for their perceived Social Style and interpersonal versatility level, then learn how to identify others’ Social Styles and temporarily adjust their own to communicate more easily and effectively with others. During this 2-day workshop, participants will focus on the following key learnings:

Creating Sales Effectiveness

How to define the importance of Versatility and the benefits it can have on work.

Identify Style

How to “read” the behavior of different people in order to accurately identify their Social Style & how to recognize the effect of one’s own style on others’ behavior.

Reflect on Style Expectations

How to reflect on the expectations and preferences customers of the different Social Styles have for salespeople.

Modify Your Style

How to adapt working relationships with customers in order to meet their style expectations and preferences.

Mastering Style Modification

How to meet others’ needs and expectations by modifying style behaviors. How to use specific behaviors (pace, voice, body language, focus) to display greater versatility to improve relationships and obtain better results.

Dealing with Customer Tension

How to recognize other’s back-up behavior (fight/flight responses to stress). How to develop skills for dealing with customers when they are uncomfortable.

The Versatile Salesperson features various performance application, reinforcement, and support tools. These additional learning components—pre-work, participant guide, application exercises, job aid cards, implementation guides, electronic reinforcement tools and performance checklists allow participants to fine-tune and apply new skills and behaviors on the job. After the workshop, Our Learning That Never Stops approach ensures skills learned in Versatile Salesperson will be transferred to day-to-day work practices with our extended learning follow-up for self-paced reinforcement.

Involving sales managers early on, and training them to coach for interpersonal versatility, is also fundamental to successful VSP implementation.

NuVue Business Solutions works with your team to identify your business needs to ensure the delivery of the program targets your business challenges and objectives. Program content can be customized based on your business model.

At the end of the workshop, participants are able to:

  • Recognize the importance of Versatility in personal and business success.
  • Learn an approach for using Versatility to improve sales effectiveness.
  • Accurately determine their customers’ Social Styles and be able to approach them in the most appropriate manner.
  • Describe the expectations and preferences for each style. Identify how these apply on the job.
  • Find out how Versatility is interpreted by others.
  • Communicate persuasively with each Social Style.
  • Adapt their behavior to match customers’ behavior.
  • Improve Versatility to build better relationships and influence others.
  • Deal more effectively with customers who are experiencing discomfort during the sales process; create a plan for applying newly developed Versatility skills.

What our clients are saying

Request More Information on Our Solutions

Please fill out the form below or give us a call at (800) 688-8310. We look forward to talking with you!

For more information or to get started,

call us at (800) 688-8310.

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