Organizations expect managers to get results, but long-term performance requires a focus on more than just results. Research indicates that high performance is not sustainable over time unless it is accompanied by a high degree of fulfillment, in addition to a focus on performance—neither performance nor fulfillment exists in a vacuum. To implement strategy and create business results, managers must create an environment of performance with fulfillment. These skills require integrating the inspiration of leadership with the skill of management.

Program Overview

Researched and developed by Wilson Learning, The Leader Manager: Achieving Performance with Fulfillment (TLM) provides leaders with the framework and skills to enable the work unit to achieve Performance with Fulfillment—the combination of high performance and high satisfaction from meaningful work done well. Leaders learn to support their work units in terms of five practices to provide what their people need. During this 2 day workshop, participants will focus on the following key learnings:

Understanding the Challenge
What “Performance with Fulfillment” means and why it matters and how integrating leadership and management through the five practices is essential to creating performance with fulfillment.

Five factorsDirection
How a common understanding of the organization’s vision and strategy impacts engagement and how to ensure that direction is meaningful and motivational.

Goals
How to gain support and commitment to goals. How to communicate goals in a way that addresses both performance and fulfillment.

Feedback
How to apply a simple feedback approach to individuals and the work unit as a group that addresses both performance and fulfillment and how to seek feedback and receive it to model the right behaviors.

Recognition
How to discover what recognition employees really value, how to overcome the dilemmas of recognition and how to apply recognition to increase performance and satisfaction.

Support
Explore the parameters of effective direct support—what it looks like, how it contributes to performance with fulfillment, and when it is required. Learn and apply an approach for getting support and creating performance with fulfillment with other departments and functions.

Enabling Improved Performance
The Leader Manager (TLM) is enhanced by application activities, post-learning reinforcement, pre- and post-classroom e-mails, and support tools. These tools help ensure that sales leaders can develop skills during the workshop, then fine-tune and apply their newly acquired skills and behaviors back on the job. Involving participants’ managers is also important for successful TLM implementation; manager support tools are provided for that purpose.

Program Benefits

Understanding the Challenge
Be able to appreciate the impact of organizational change and growth on performance with fulfillment & understand the integration of leadership and management practices necessary to create performance with fulfillment.

Direction
Be able to communicate information about the company’s direction clearly and inspirationally and articulate how the strategy supports the vision and address perceived disconnects between the two.

Goals
Be able to communicate goals in a way that inspires others and leads to performance with fulfillment.

Feedback
Be able to facilitate a shared dialogue about progress toward goals in a way that fosters performance with fulfillment and give feedback in a way that leads to goal achievement.

Recognition
Be able to move a goal forward by understanding the types of recognition that are most compelling to those responsible for the goal. Foster performance with fulfillment by providing meaningful recognition to teams and individuals as appropriate.

Support
Be able to recognize opportunities and plan proactive strategies to provide support to your work unit(s) and at connecting points. Foster performance with fulfillment by anticipating and providing support.

Program Details

Session Length:  2 Day Programs available
Participant Materials:  Participant Guide, job aid card, eLearning follow-up modules

The six module TLM program is typically delivered in a classroom setting but can be delivered in a blended classroom and electronic approach.  NuVue Business Solutions works with your team to identify your business needs to ensure the delivery of the program targets your business challenges and objectives.  Program content can be customized based on your business model.

Contact NuVue Business Solutions at 800-688-8310 or 919-562-5599 to see how we can help develop your Sales Team and produce business results.

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