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Accelerating Organizational Effectiveness with Building Relationship Versatility

Business Challenges Solved with This Course

Communicate More Effectively

Understand your social style and the style of your customers to achieve better outcomes.

Demonstrate Versatility

Helps participants define the importance of Versatility and the benefits it can have on the sales outcome.

Create a Comfortable Environment

Participants learn how to create a comfortable environment to work more effectively with others.

Delivery Options

Face-to-Face Workshops

Virtual Workshops

Building Relationship Versatility

In every organization, there is a hidden diversity—the diversity of Social Styles. Leveraging Social Style differences can lead to more effective collaboration, productive relationships, and greater productivity and business results. Recognizing others’ work preferences and adjusting to them allows for more efficient communication and the persuasive ability to influence others. Improving versatility reduces tension in relationships and enables people to focus efficiently on the task and work to be done.

Building Relationship Versatility Experience

What You Can Expect From This Course

Researched and developed by Wilson Learning, Building Relationship Versatility: Social Styles at Work (BRV) is built around a four-quadrant Social Styles matrix. After being profiled, participants are assigned a Social Style, interpersonal versatility rating, and specific versatility behaviors. During the workshop they learn how to identify others’ Social Styles and, based on understanding their own and others’ style, learn to modify their own behaviors to communicate more easily and effectively with others. During this workshop, participants will focus on the following key learnings:

The Business of Versatility

How to define the importance of versatility and the benefits it can have on work.

Identify Style

How to “read” the behavior of different people in order to accurately identify their Social Style & how to recognize the effect of one’s own style on others’ behavior.

Reflect on Style Expectations

How to reflect on the expectations and preferences people of different Social Styles have for those with whom they work and interact.

Modify Your Behavior

How to adapt working relationships with coworkers in order to meet their style expectations and preferences.

Managing Styles in Conflict

How to recognize others’ back-up behavior (fight/flight responses to stress) & how to describe the back-up behavior of each style and manage back-up behavior effectively.

Mastering Versatility

How to meet others’ needs and expectations by modifying style behaviors. How to use specific behaviors (pace, voice, body language, focus) to display greater versatility in order to improve relationships and obtain better results.

Building Relationship Versatility is a one or two day program that features a participant guide, job aid card, application, reinforcement, and support tools so participants can develop skills during the workshop, fine-tune, and then apply the skills and behaviors back in the organization.

A highly recommended option and a key component in LFP-WS is the Social Styles Profile, which will profile the participant by means of Social Style and Versatility.

After the workshop, Our Learning That Never Stops approach ensures skills learned in Managing Styles in Conflict will be transferred to day-to-day work practices with our extended learning follow-up for self-paced reinforcement.

Involving management to ensure alignment on an approach to creative conflict management and training them to coach for improved performance is important for successful implementation.

NuVue works with your team to identify your business needs to ensure the delivery of the program targets your business challenges and objectives. Program content can be customized based on your business model.

At the end of the workshop, participants are able to:

  • Recognize the importance of versatility in personal and business success.
  • Learn an approach for increasing effectiveness with others at work.
  • Be able to accurately determine others’ Social Styles and be able to approach them in the most appropriate manner.
  • Describe the expectations and preferences for each style & identify how these apply on the job.
  • Find out how versatility is interpreted by others.
  • Be able to communicate persuasively with each Social Style.
  • Gain skills to effectively manage conflict & understand how and when to use various techniques to address fight and flight behaviors.
  • Be able to adapt behavior to match others’ behavior. Improve versatility to build better relationships and influence others.

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