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Accelerating Leadership Effectiveness with Managing Styles in Conflict

Business Challenges Solved with This Course

Adopt a Common Language and Framework

Helps organizations establish a common methodology for recognizing and managing conflict.

Interact More Effectively

Helps participants understand how to interact effectively with each style under stress

Identify Predictable Responses to High Stress

Participants learn how to recognize the behaviors each social style demonstrates when in “back-up” mode and how to interact effectively.

Delivery Options

Face-to-Face Workshops

Virtual Workshops

Managing Styles in Conflict

Unresolved conflict in the workplace can get in the way of a work group’s performance and, ultimately, impact organizational performance. Businesses benefit when everyone in the organization is able to use a common, proven approach to preventing and resolving conflict. Knowing the hidden dimension of conflict—how it shows up differently for different styles—enables organizations to adopt a common language and framework for recognizing and managing conflict.

What You Can Expect From This Course

Researched and developed by Wilson Learning, Leading for Performance: Managing Styles in Conflict (LFP-MSIC) helps people learn how to interact more effectively with people of other Social Styles under stress. When people demonstrate “back-up behavior” (predictable responses to high stress), knowing what to do can be critically important. The program examines various concepts associated with Social Styles in conflict and provides specific skills and tools for improving professional relationships.

During this workshop, participants will focus on the following key learnings:

  • Stress and Back-up Behavior
  • Managing Back-up Behavior

The Managing Styles in Conflict workshop is part of the Leading for Performance series and can be coupled with other workshops. Managing Styles in Conflict is a ½ day program that features a participant guide, job aid card, application, reinforcement, and support tools so participants can develop skills during the workshop, fine-tune, and then apply the skills and behaviors back in the organization. It would also be beneficial for participants to complete the Leading for Performance: Working Styles: Dimensions in Social Style prior to attending LFP-MSIC.

After the workshop, Our Learning That Never Stops approach ensures skills learned in Managing Styles in Conflict will be transferred to day-to-day work practices with our extended learning follow-up for self-paced reinforcement.

Involving management to ensure alignment on an approach to creative conflict management and training them to coach for improved performance is important for successful implementation.

NuVue works with your team to identify your business needs to ensure the delivery of the program targets your business challenges and objectives. Program content can be customized based on your business model.

At the end of the workshop, participants are able to:

  • Understand Stress and Back-up Behavior — Recognize implications of back-up behavior.
  • Manage Back-up Behavior — Identify the sequence of back-up behavior and how to apply the appropriate responses.

What our clients are saying

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