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Key Considerations When Communicating Across Generations

Surveys and market research have shown that different generations have very distinct views about products, politics, religion, careers, and just about everything else. Generation is one of the most important factors that shape people’s opinions and views. But where are…

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The Key to Knowledge Retention in Sales Training

It is no surprise that we forget what we learn almost instantly. Through formalized training reinforcement, learning doesn’t have to stop when class is adjourned. Knowledge retention drops off steeply after formal training has ended. We have all seen some…

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