Best Practices for Customer Service in Agricultural Sales
There is no doubt, growers can be some of the most discerning customers out there. But once their loyalty is won, amazing customer service is the best way to keep it. Here are some of the best ways to do…
The Key to Knowledge Retention in Sales Training
It is no surprise that we forget what we learn almost instantly. Through formalized training reinforcement, learning doesn’t have to stop when class is adjourned. Knowledge retention drops off steeply after formal training has ended. We have all seen some…
How Improving Customer Service Starts with Becoming a Better Listener
Becoming a better listener is easy to say and hard to do. But it doesn’t have to be if you follow these quick tips on your next customer service call. Improving customer service starts with being a better listener. If…
What I’ve Learned After 27 years of Training Agricultural Sales Professionals
What do agricultural sales professionals really need most to be successful? When I ask industry leaders this question, I get a variety of answers, many of which are quite good, including things like “a solid manager,” “proper motivation,” and “deep…
Learning That Never Stops™
One of my favorite quotes of all time is by Michelangelo….“I am still learning.” Rumor has it he said it at the ripe age of 87! I can only hope that I am still learning in 35 years. Today, learning…
I Know the Look
I know the look. Eyes glazed over; forced smiles. The look that says, “Why am I here? I don’t need to know this! I’m not an accountant”. I can count on one hand how many people have actually been excited…
Can’t We All Just Get Along?
A day doesn’t go by that you don’t hear about Millennials in the workforce. Millennials, Millennials, Millennials. It is as if Millennials are taking over the world! What about the rest of us!!??!! I am a Baby Boomer, born in…
The “Core Workout” True for Sales Training Too
I got a Fitbit for Christmas and now I am tracking steps, flights of stairs climbed, and water intake, all in an effort to try to beat my fellow co-workers and family with simple fitness habits. This led me to…
Welcome to NuVue
NuVue is a results driven learning systems company that provides assessments, classroom, eLearning and mLearning programs to meet specific client needs in sales, leadership, customer service, team development, and business acumen. NuVue’ focus is talent development producing business results that…